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| FAQs - surveyRapid |
How to I proceed to design my survey?
Please send us an email at survey@surveyrapid.com
with your survey request. Send in your request with questionnaire in any format
with all demographic and mandatory questions, expected survey launch date,
expected responses, duration you would like to keep the survey live, a first
point of contact and/or any other information you would like to specify.
surveyRapid team will get back to you with a prototype of your survey
(approximately 30% survey completed) and with information on cost and time to
complete the entire survey. We will take 12-18 hours to get back to you with
all above information from the time of your request. Please specify should you
have an urgent requirement.
How much will a survey cost and when do you charge us?
The survey charges will depend on the time and complexity of survey. We will
design your entire survey and provide you with the online access to your survey
and responses. At the time your survey is ready, we will send you the payments
details for the agreed upon amount.
How can I distribute my survey? Is there any authentication required for the
respondents to participate in the survey?
surveyRapid team will provide you with a URL that you can distribute to the
survey respondents. Alternatively, you can also provide them with the HTML page
as an attachment. The respondent needs to be connected to internet while
submitting the survey.
An authentication may decrease survey responses. In case your survey demands to
have a generic authentication or a unique authentication for individual users,
you need to instruct the surveyRapid team.
What all surveys can be done by surveyRapid team?
We specialize in survey designing. You can expect surveys of any complexity,
having skip patterns, multiple branches, randomized choices and high
customization with images/added features, from surveyRapid team. Below are some
types of customized surveys that surveyRapid team can build:
1) Surveys with general or unique authentications
2) Save and continue (later) surveys
3) Partly pre-filled personalized surveys with unique
authentication
4) Customized survey with graphics or scripts.
5) Surveys that sends emails to survey requestors on
registering responses
6) Multilingual surveys
.
. . and many more.
How can we do an off-line survey?
There are two available options:
A: You can send a HTML page as an attachment to the survey respondents. The
respondent can take the entire survey but needs to be connected at the time of
survey submission. 
B: surveyRapid team can help design a Word based survey which your respondents
can fill; save and send back to your team. We can assist you to compile all
survey responses into Excel sheet.
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